Terms & Conditions
Effective Date: 10/09/2025
Welcome to Henley Juices. By accessing our website, placing an order, or becoming a trade customer, you agree to the following terms and conditions. Please read them carefully.
1. Who Can Use This Website
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You must be at least 18 years old or have parental/guardian consent to use our site or place an order.
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By creating an account (if applicable), you agree to provide accurate, current, and complete information.
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We reserve the right to suspend or cancel any account that provides false details, violates these terms, or misuses our website.
2. Commercial Terms
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All prices are shown in GBP and include VAT (where applicable).
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Payment must be received in full before an order is confirmed.
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Shipping fees are calculated at checkout unless otherwise stated.
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Trade customers may be required to provide additional business information to access wholesale pricing.
3. Retention of Right to Change Offering
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We may, at our discretion, add, modify, or discontinue products or services at any time without prior notice.
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Prices, promotions, and availability are subject to change.
4. Products, Warranties & Responsibilities
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Our juices are fresh, perishable, and made in small batches. We make every effort to display accurate product descriptions and allergen information.
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While we ensure the highest quality, natural products may vary slightly in taste, colour, or appearance.
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Customers are responsible for storing juices correctly (e.g., refrigerated) and consuming them before the “best before” date.
5. Intellectual Property
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All content on this website, including text, images, logos, trademarks, and designs, is the property of Henley Juices unless otherwise stated.
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You may not copy, reproduce, or distribute our content without written permission.
6. Accounts & Membership
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We reserve the right to suspend or cancel accounts for misuse, fraudulent activity, or breach of these Terms.
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If you choose to create an account, you are responsible for maintaining the confidentiality of your login details.
7. Indemnification
By using our website or purchasing our products, you agree to indemnify and hold harmless Henley Juices and its owners (Sofia, Jim, and Heidi) from any claims, damages, or expenses resulting from misuse of our products, services, or website.
8. Limitation of Liability
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To the maximum extent permitted by law, Henley Juices is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
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Nothing in these Terms excludes liability for death or personal injury caused by negligence.
9. Right to Change & Modify Terms
We may update these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review them periodically.
10. Governing Law & Dispute Resolution
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These Terms are governed by the laws of England and Wales.
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Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: hello@henleyjuices.co.uk
Payment Methods
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Credit/Debit Cards